Microsoft has announced that the Xbox One and Surface devices will be easier to repair by 2022. This is a significant step for the company, as it has been criticized for not being able to provide effective customer service.
The apple right to repair 2021 is a law that would allow Microsoft and Apple devices to be repaired by the consumer. This law could make it easier for Xbox and Surface devices to be repaired in 2022.
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Did you know that Microsoft’s Xbox and Surface devices may become more repairable in the future?
Activist shareholders have persuaded Microsoft to significantly increase its Right to Repair efforts by the end of 2022.
As a result, it becomes the first big tech company to cave in to the pressure from the movement, and many people believe that this is only the beginning. Here’s what authorities came to an agreement on:
- Complete a third-party research assessing the environmental and social effects of expanding consumer access to repair, especially for Surface devices and Xbox consoles, and identify additional methods to enhance consumer access to repair.
- Extend the availability of specific components and repair documentation outside the network of Microsoft Authorized Service Providers.
- Create new methods to allow and facilitate customers’ local repair choices.
Microsoft has the potential to set an example for others.
Despite the fact that Microsoft isn’t a major hardware producer or reseller, it does ship millions of Surface PCs and gadgets, Xbox gaming consoles, and other accessories.
Hopefully, its support for Right to Repair will encourage other major companies to follow suit.
This is the first time shareholders have persuaded a hardware company to adopt such rules, although identical resolutions have been filed with Apple and Deere & Co.
I commend Microsoft’s honesty in negotiating this deal, and I hope that other manufacturers would follow likewise.
Microsoft’s move shows that the business understands that extending the life of its devices via repair is critical to achieving its climate objectives, and that it is committed to doing so.
These are all very hazy assurances, and they don’t imply that your next Xbox or Surface tablet will become completely user-serviceable overnight.
However, the commitments at least indicate that in the long run, it will be simpler to obtain components for these devices when they fail and to locate a business that can fix them without having to go via Microsoft.
According to our understanding, the public will be given a summary of the third-party research by May 2022.
Electronics are presently the world’s fastest-growing waste stream, with approximately 70% of emissions connected with personal computer devices occurring during manufacturing.
As a result, by making it easier for consumers to fix those devices, Microsoft can help them remain in use for longer periods of time and reduce the harm caused by having to manufacture replacements needlessly.
Officials from Redmond have agreed to conduct an independent study to assess the environmental effect of expanding access to repair sites for its Surface and Xbox devices.
This initiative will also broaden the availability of some components and repair paperwork outside the company’s approved service provider network, as well as provide new methods to allow and simplify local repair alternatives for customers.
In recent iterations, Microsoft’s hardware division has made small efforts toward making its devices simpler to repair, introducing Surface Laptops with completely accessible innards and replacement SSDs on certain Surface Pro models.
However, those adjustments only seem to be improvements because Microsoft has been so bad at this for so long.
Multiple versions of Surface Pro tablets are almost hard to open without damaging them, and SSDs that are physically tiny enough to fit into the tablet’s replacement SSD slot are tough to come by.
But that’s going to change, so we’ll just have to wait and see what the Redmond tech company has in store for us by the end of 2022.
What are your thoughts on Microsoft’s recent decision? Let us know what you think in the comments area below.
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Microsoft is working with the repair done right coalition to make it easier for users to repair their Xbox and Surface devices by 2022.
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